Shipping & Returns

Returns & Exchanges

Due to the unique and handmade nature of many of our items, all sales are final. For questions and concerns, please contact retail@porter.works.

Shipping Lead-times

Orders are shipped Monday through Friday. Please allow up to 5-7 business days for processing + shipping. 

Domestic orders will ship via USPS first class mail, USPS Priority Mail or UPS Ground. We will choose the most economical option while ensuring items arrive quickly! Shipping will be charged at a flat rate per order based on weight/scale of item:

Under 1lb: $5
1-3 lbs: $10 
3-6 lbs: $15 
5+ lbs: $20

We offer in-store pickup free of charge and will have your ready within 1-2 business days (except for scheduled closures).

At this time, we do not offer International Shipping. Thank you.