Shipping & Returns
Returns & Exchanges
Due to the unique and handmade nature of many of our items, all sales are final. For questions and concerns, please contact retail@porter.works.
Shipping Lead-times
Orders are shipped Monday through Friday. Please allow up to 5-7 business days for processing + shipping.
Domestic orders will ship via USPS first class mail, USPS Priority Mail or UPS Ground. We will choose the most economical option while ensuring items arrive quickly! Shipping will be charged at a flat rate per order based on weight/scale of item:
We offer in-store pickup free of charge and will have your ready within 1-2 business days (except for scheduled closures).
At this time, we do not offer International Shipping. Thank you.
About The Shop
The Shop by Porter is an all-day cafe, meeting and event space, and retail shop in downtown Seattle. We curate a selection of home goods, gifts, and items that inspire us from brands and makers who are aligned with our intention to serve, connect, and inspire our community. Follow us to stay up to date on happenings at The Shop, like pop-ups, exclusive partnerships, and workshops.